Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
Vinted explained the updated approach better aligns with comparable marketplaces.
They have suggested members to check their listings and manually change the size when needed, which has left users frustrated.
Sizing System Updates
Earlier, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was previously a 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, located in Scotland, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Required Changes
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential for me since losing part of my income," she said.
Marketplace Information
The platform boasts over 100 million members, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: previously, the service retracted a modification regarding delivery choices due to shopper criticism.
